State of the CIO

CIO’s annual “State of the CIO” survey is conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business climate and to help define the CIO agenda for 2012. This definitive benchmarking survey, now in its 11th year, measures the role of the CIO in the organization, budgetary responsibilities, business and leadership challenges, and the key skills needed for the job today. CIOs are taking some action to improve or solidify relationships with business stakeholders but a good number are still falling short in this area with survey results suggesting a gap between CIOs perceptions and those of their non-IT peers.

Key findings include:

  • The strategic influence of CIOs has generally grown in the past few years, with more than half of the IT leaders we surveyed (57%) perceived as a service provider or technology collaborator/partner. One in five CIOs (21%) say IT is negatively perceived as a cost center.
  • The respondents of the State of the CIO survey suggest a challenging year ahead for IT leaders with enterprise security threats a top concern (69%). CIOs operating as strategic business partners are more likely to predict a good year ahead, confident they are improving risk management and command the highest salaries.
  • 82% of respondents expect the global recession will have a negative impact on their organization within the next three years, while 57% are concerned that stagnant U.S. job growth will negatively impact their organizations (that figure climbs to 69% when looking at North American respondents).
  • Four out of ten respondents (40%) predict growing economic strength in emerging economies like China and India will have a positive impact on their business in the next few years.
  • A higher percentage of IT leaders we surveyed this year are delegating more of their operations to trusted lieutenants (46%, up from 35%), developing IT leadership capabilities in senior managers (38%, from 28%), and training IT staff to better partner with business stakeholders (41%, up from 36%).

The 2012 State of the CIO was conducted online among CIO’s audience between September 12, 2011 and September 21, 2011. Results are based on 596 respondents who indicated they are the head of IT at their company or business unit.

For more information on this study, view the excerpt below. To receive the complete study results contact Sue Yanovitch